Refund Policy
Returns & Refunds policy
You are entitled to cancel your order within 30 days in case of physical products and in case of digital products or services (like online or offline training, consultancy, ebooks, etc, 7 days before availing the same without giving any reason, Once you received the digital products or services via email link, google drive sharing link etc, the refund will not be processed.
The deadline for cancelling an order is 30 days from the date you received the goods/physical products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by employing a clear statement.
You can inform us of your decision by e-mailing aows.batch@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
For the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 30 days
- The goods are in the original packaging
The following goods cannot be returned:
- The supply of goods made to your specifications or personalized.
- The supply of goods which according to their nature are not suitable to be returned, for example, goods that deteriorate rapidly or where the date of expiry is over.
- The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of goods, which are, according to their nature, inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
B/5 Shivashish Flats Munjmahuda Circle Akota Vadodara 390020 Gujarat India